Terms and conditions of use

1. General Provisions

1.1. These Terms and Conditions define the rules for using the online store Miniatures Center, available at https://miniaturescenter.com.
1.2. The store is operated by 430 sp. z o.o., located at Zielona 6, 39-460 Nowa Dęba, Poland, registered under KRS: 0001153986.
1.3. By placing an order, the Customer accepts these Terms and Conditions.

2. Definitions

2.1. Store – the online store operated by Miniatures Center, selling 3D printed items.
2.2. Customer – a person or entity making a purchase through the Store.
2.3. Product – any item available for purchase in the Store.
2.4. Order – the Customer's declaration of intent, aiming at concluding a sales contract.

3. Orders and Payments

3.1. Orders are placed through the Store's website.
3.2. Payments can be made exclusively via Stripe.
3.3. All prices are in Euro (EUR), Polish Złoty (PLN), or US Dollar (USD) and include VAT where applicable.

4. Shipping and Delivery

4.1. The Store ships worldwide, with shipping costs calculated at checkout.
4.2. Estimated delivery times:

• Europe: 3-7 business days

• USA & Canada: 3-14 business days

• Other regions: 10-21 business days

4.3. The Store is not responsible for customs duties or import taxes.

5. Returns and Refunds

5.1. All products in the Store are Made to Order.
5.2. Due to the nature of the products, returns, and cancellations are not accepted once the order is placed.
5.3. If the item arrives damaged or incorrect, a complaint can be submitted (see section 6 for details).

6. Warranty and Complaints

6.1. The Store guarantees that all Products are free from manufacturing defects.
6.2. If the Product is defective upon arrival, the Customer may submit a complaint within 7 days from the date of receipt.
6.3. Complaints should be sent via email to info@miniaturescenter.com with a description of the issue and photo evidence.
6.4. The Store will review the complaint within 14 business days.
6.5. If the complaint is approved, a refund will be issued within 14 business days to the original payment method used during the purchase.

7. Privacy Policy

7.1. The Customer's personal data is processed in accordance with GDPR regulations.
7.2. Personal data is collected for the purpose of processing orders and will not be shared with third parties except those necessary to fulfill the order, such as payment processors and shipping companies..
7.3. The Customer has the right to access, modify, or request the deletion of their data.

8. Intellectual Property

8.1. All content on the website, including images, designs, and texts, are the property of Miniatures Center or are used under license from their respective artists.
8.2. Unauthorized use of any content without prior written consent from Miniatures Center or the original artist (where applicable) is strictly prohibited.

9. Final Provisions

9.1. The Store reserves the right to amend these Terms and Conditions.
9.2. Any changes will be communicated on the Store's website.
9.3. The governing law for these Terms and Conditions is Polish law.

Contact Information:

• Address: Zielona 6, 39-460 Nowa Dęba, Poland

• Email: info@miniaturescenter.com